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ALEXSAN/LIFE LINE COUNSELLING CENTRE – IRIS
MALIBOHO |
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We are in our fourteenth year of operation and
continue to be a support service to the community of
Alexandra. Life Line Alexandra has touched the lives
of the community and its neighbouring areas by
having a safety net on one’s door step where people
can just come and speak to a counsellor in a warm
and confidential place using the preferred language
of the client.
Most of our counselors in our outreach centres speak
at least four African languages and that helps in
managing a counseling session where people feel
heard, understood and above all not judged for
whatever they are going through in their lives.
Issues that we cover include family relations, rape,
loss, physical abuse, peer pressure, behavioral
problems, drug abuse and substance abuse, learning
problems, domestic violence, suicide and stress.
During the course of this past year we had 4877
interventions. 4513 people were face to face and 377
were telephonic.
Counselling
We have nine counselors who are active in offering a
counselling service Monday to Saturdays from 9h00 to
4h30 week days. On Saturdays the centre is open
between 9h00 and 1h00. We have a group of
counsellors who have dedicated their Saturdays
fortnightly to allow support counselling with their
clients and also allow their schedule to deal with
drop-ins and per appointment clients.
We train our counsellors in Johannesburg Centre and
Alexandra. We have ten counsellors at present and
nine of them are fully managing their counselling
shifts.
School Projects
One of our staff members visits three Primary
Schools once a week to counsel. She meets a lot of
challenging cases. She also gets to meet the parents
of those learners who need family intervention.
At the fourth primary school we supported learners
and educators who were counseled because a learner
was killed by a car next to the school. This was a
large learning experience for us with nine
counselors being on site with half the school in
tears. We did what we could and our support was
visible.
Partnerships
Life Line is part of the Alexandra Service Providers
Forum and actively involved in the Social Cluster,
Greater Alexandra Development Forum and Greater
Alexandra Partnership Against Aids.
Acknowledgements
From our side we would like to thank the Anglo
American Chairman’s Fund who have assisted with the
day to day running costs of the centre and Life Line
for finding the balance of the funding needed.
We would also like to thank the staff for the very
valuable work they are doing in the community.
OUR OVERALL THANKS
We would like to thank our donors, community, staff
and Trustees and all those who contributed to the
organization over this reporting period. Thank you
for being a part of our family and for the role you
have played over this past year.
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